ITIL 4 Managing Professional Certification
AXELOS has confirmed Global Knowledge was the leading provider of certified ITIL training and exams in 2017 across their 1,500 global partners.
Learn the principles for implementing ITIL best practices
ITIL® concepts provides a baseline for how to support business outcomes, enable business change, manage risk in line with business needs, optimize customer experiences, show value and continuously improve. Our ITIL Foundation course helps IT professionals understand ITIL terminology, processes, and innovations that can change the way they do business.
Foundation is a prerequisites for follow on ITIL Intermediate courses.
The ITIL Foundation Certificate is worth two credits in the ITIL Qualification Scheme.
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Next Steps
The “ITIL4 Foundation Certificate in IT Service Management” is a pre-requisite for other ITIL4 qualifications. The examination is a 1 hour, closed book, multiple choice paper of 40 questions taken on completion of the course or shortly afterwards. The pass mark is 65% (26 out of 40)